Housing Counseling
Individual Help for Homeowners and Homebuyers
Get Help Now!
Washington State Homeownership Hotline
1-877-894-4663
Call the Homeownership Hotline at 877-894-4663 to get connected with a FREEÂ housing counselor, or see the list of counseling agencies below. Washington State has a network of FREE housing counselors trained and experienced in working with you to get ready for homeownership — or get help when you are struggling to keep your home.
Housing counselors are familiar with affordable homeownership resources around the state. They work with you individually on topics such as:
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- Becoming mortgage-ready
- Foreclosure prevention
- Rebuilding credit
- Budgeting
- Making a savings plans
- Avoiding mortgage default
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Statewide Counseling Agencies by Region
The Homeownership Hotline can connect you with any of these agencies, but you can also reach out directly at the contact information below. These agencies are familiar with affordable homeownership programs around the state and sometimes even offer their own programs to assist with homeownership, rehabilitation, and weatherization.
PLEASE NOTE:Â Not all agencies offer the same services. The Commission does not endorse a person, business practice, product or service other than those of the Commission. To make a complaint about your experience with one of the housing counseling agencies below, learn more here.
For more information and resources about managing personal finances, visit the Washington State Department of Financial Institution’s Financial Education website.
Western Washington
888-864-8699 206-723-4355 360-533-7828 888-864-8699 206-723-4355 206-323-1227 425-347-6556 360-671-5600 360-376-3191 509-861-3330 800-368-1455Eastern Washington
509-853-2800 (Only Post Purchase Counseling) 509-765-9206 509-789-8326 800-329-4843 509-484-6733 (Only Post Purchase Counseling) 866-764-3328 509-861-3330 509-685-6179 509-319-3041Questions? Contact info@heretohome.org or corinna.obar@wshfc.org.
To Make a Complaint
If you are working with one of the agencies listed above and have a complaint regarding the services provided to you by that agency, please complete the Foreclosure Fairness Program Housing Counselor Complaint Form. The Washington State Housing Finance Commission will review any complaint we receive regarding housing counseling.
Please note: The Commission cannot assist or intervene in your foreclosure case. Please either continue to work with your current housing counselor, or seek a referral to another counselor through the Washington Homeownership Resource Center at 1-877-894-4663 or www.homeownership-wa.org.
For more information on the Foreclosure Fairness Program or to file a complaint against a mediator, contact the Department of Commerce (commerce.wa.gov/foreclosures).
To file a complaint against your loan servicer, contact the Consumer Financial Protection Bureau, the Washington State Department of Financial Institutions or the Washington State Attorney General’s Office.